FAQs

Attendee FAQs

Have a question about attending? We can help! Below we have answered some of the most Frequently Asked Questions.


You can register online by visiting Register. For additional questions regarding registration for the conference, please contact SME Customer Service at cs@smenet.org or 303.948.4200. To receive advanced registration rates, SME must receive your registration and payment by January 14, 2022. After January 14, 2022, on-site registration fees apply.

SME will provide any international delegates with assistance obtaining a visa and appropriate use of passports. Find more information on the International Attendees page.

SME has created a one-time, complimentary hardship registration option for the MINEXCHANGE 2022 SME Annual Conference & Expo available to SME Members only. This option is limited to 150 members and will be on a first come, first served basis. Qualified candidates are members who are unemployed or otherwise unable to pay full registration fees, and are not receiving any type of company reimbursement for meeting expenses. Authors and session chairs are given preference.

Members must submit a request in writing disclosing the circumstances for the hardship request no later than January 14, 2022 to be considered.

Please submit a written request to meetings@smenet.org or fax to 303.979.3461, Attn: Membership - SME MXC 2022 Hardship Member Application.

Please send all receipt inquiries to Maritz Global Events, SME's Official Registration & Housing Vendor, at 800.424.5249 or smeattendee@maritz.com

All badges and conference related materials will be distributed onsite at the Salt Palace Convention Center.
The full conference registration fee includes a copy of the proceedings, participation in all technical sessions, access to the exhibit hall and exhibit hall social functions including the Sunday grand opening reception, Monday lunch, Tuesday afternoon social, and Wednesday lunch.

Short courses and workshops require an additional registration fee to attend.

The exhibit hall is open:

Sunday, February 27, 2022 | 4:00pm - 6:00pm
Monday, February 28, 2022 |11:00am - 5:30pm
Tuesday, March 1, 2022 | 11:00am - 5:30pm
Wednesday, March 2, 2022 | 9:00am - 1:00pm

These times are subject to change.

Onsite registration for all attendees and exhibitors will open on Saturday, February 26, 2022 at 8:00am at the Salt Palace Convention Center.
An individual may purchase one-day registrations for access to technical sessions, access to the exhibit hall and special events that take place on that day. There are also one-day and two-day registrations available for admission to the exhibit hall only.
All guests need to be registered and must wear an official badge to functions. Purchase of additional tickets may be required if applicable. The spouse/guest registration is intended for those not employed in the industry and does not include admission to technical sessions. SME reserves the right to cancel, without notice, a spouse/companion registration suspected to be for a professional and/or exhibitor.
If you have changes to your MINEXCHANGE registration, please email Maritz Global Events, SME's Official Registration & Housing Vendor, at smeattendee@maritz.com. If you have changes to your SME Membership records, please email cs@smenet.org.
If circumstances require you to cancel your MINEXCHANGE registration, all cancellations must be submitted in writing by emailing Maritz Global Events, SME’s Official Registration & Housing Vendor, at smeattendee@maritz.com. Cancellations received on or before January 21, 2022 will receive a full refund, less a $100 processing fee. There are no refunds for no-shows and cancellations postmarked after January 21, 2022. Registrants are responsible for cancellation of their own hotel accommodations. Substitutions will be accepted in writing at no charge until January 21, 2022. After January 21, 2022, a $25 fee will be charged for substitutions. NO REFUNDS for Registration, Short Course, Social Function, Tour and Field Trip tickets will be issued after the January 21, 2022 deadline.
SME makes every effort to keep down the financial costs associated with attending the SME Annual Conference. Our team works hard to negotiate low rates at hotels that are not only located within close proximity, but also maintain high standards so our attendees enjoy all aspects of the conference. In addition, SME commits to a block of rooms at the hotel on behalf of conference attendees and has a financial obligation to fill the block. By staying within the block you are not only supporting the association, but you are also helping to create opportunities for valuable networking outside of the convention center.

In the registration process, you will be prompted to reserve your hotel room. You must be registered for MINEXCHANGE in order to book into SME’s hotel block.

SME has received several reports that wholesalers have been contacting attendees and exhibitors offering deals on hotels for the conference. While it is not illegal for a travel firm or booking agent to solicit potential customers, it can be difficult to determine the legitimacy of offers from these organizations. Those who opt for alternatives to the SME negotiated rates may find themselves at risk. SME reminds attendees that we have no affiliation with any of these hotel room brokers. The only official SME Housing Office is Maritz Global Events.

Acknowledgments will be sent by email from Maritz Global Events, SME’s Official Registration & Housing Vendor.

If you have additional questions, please contact SME customer service at 303.948.4200 or 1.800.763.3132 (US Only), or at cs@smenet.org.
The health & safety of all MINEXCHANGE attendees is our top priority and SME will take all precautions to minimize risk. Attendees are expected to comply with current venue, local, county, state and federal guidelines. At this time, SME is not requiring vaccinations nor negative COVID-19 test results in order to attend MINEXCHANGE.