Exhibitor FAQs

Exhibitor FAQs

Have a question about exhibit sales, exhibit hall hours, or exhibitor registration? We can help! Below we have answered some of the most Frequently Asked Questions.


Under Partners, go to the Exhibit Sales page and complete the online contract for virtual space. Click here to reserve your booth now!.

Each virtual booth includes many benefits. To see all benefits, please go to the Exhibit Sales Page

On the Exhibitor Dashboard login page, click “forgot ID or password”. Enter your ID or email used during the space application process and Map Your Show, SME's exhibit sales and floorplan enhancement vendor, will send your credentials to the company contact on file.

Exhibitor Registration opens November 2020. Exhibitors must use the unique code they were sent to register their complimentary personnel. For more information please visit Register Now. If you need your code, please email exhibits@smenet.org.
You receive one (1) complimentary, full conference registration valid for registration materials, technical sessions, virtual expo entrance and functions. In addition, you will also receive four (4) complimentary exhibits booth staff registrations for exhibit personnel to manage the virtual business cards and leads. Online registrations can be made from the Register Now page.

Once you have used your complimentary allotment, you can purchase additional conference registrations by clicking Register Now.

Exhibitor show information emails are only sent to the email address provided for the contract during the exhibit space application process. If you would like to change SME’s contact, please email exhibits@smenet.org and let us know. Only one contact is allowed per exhibiting company. Additionally, please add SME and MYS (Map Your Show) to your approved email list to prevent important emails from being directed to junk mail or being caught in your spam filter.
For general information about sponsoring and advertising, please visit Become a Sponsor. For information regarding available sponsorships, please visit Sponsorship Opportunities. For a list of benefits of sponsoring, please visit Sponsor Benefits. Sponsorship Coordinator is Emma Salditt; can be reached at salditt@smenet.org. Advertising Manager is Gary Garvey; can be reached at garvey@smenet.org.Sponsor Benefits.
For exhibitor and sponsor marketing tools including conference logos and web banners, please visit Marketing Tools.
Exhibitors must email exhibits@smenet.org for contact info changes or company name changes. Exhibitors can update their ShowGuide address, description/products from the Exhibitor Dashboard.
Log onto the Exhibitor Dashboard and click on the ShowGuide Listing button to update your company listing. Note: Please remember to select the "Approved" button for publishing whether you have made changes or not.
Cancelation policy is provided on your exhibit space contract. Notify SME Exhibit Sales in writing at exhibits@smenet.org on or before November 30, 2020, of intention to cancel or withdraw from the exhibition. The exhibitor will be refunded all sums paid less a processing fee of $500. After November 30, 2020, the exhibitor will be obligated to pay the total cost of the virtual expo. All exhibitor benefits including complimentary registrations are forfeited.